Roof Ops Hub Privacy Policy

1. Who we are

Roof Ops Hub provides software and workflow tools for roofing contractors, including customer relationship management, estimating, invoicing, roof-report workflows, document organization, permit preparation, supplier coordination, and related operational tools.

2. Information we collect

We may collect information you provide directly, including:

• Name, company name, email address, phone number, and account credentials
• Business records, customer files, job notes, documents, photos, and workflow data you upload or create
• Billing, subscription, and transaction-related information
• Communications, support requests, and feature requests sent to Roof Ops Hub

3. How we use information

We use information to:

• Provide, operate, secure, and improve Roof Ops Hub
• Authenticate users and manage account access
• Process subscriptions, billing, and related account administration
• Respond to support requests and communicate important service updates
• Develop product improvements, workflow features, and operational reporting

4. Sharing of information

We do not sell personal information. We may share information with service providers that help us operate the platform, such as authentication, hosting, payments, communications, analytics, and infrastructure vendors, only as reasonably necessary to provide the service.

5. Data retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

6. Security

We use reasonable administrative, technical, and organizational measures to help protect information. No internet transmission or storage system is guaranteed to be completely secure, so we cannot guarantee absolute security.

7. Your choices

You may contact us to request updates to account information, ask questions about your data, or request account-related assistance.

8. Contact

For privacy questions, contact us at info@roofopshub.com.